Water Rebates
If your property doesn’t drain rainwater into public sewers, you could be entitled to a refund on overpaid charges — and stop future billing altogether.
Many businesses are unaware they’ve been incorrectly charged for surface water drainage. At SME Utility Advice, we help you assess your site, challenge incorrect fees, and claim back what you’re owed from your water provider — with no upfront cost to you.
What is surface water drainage?
Surface water drainage is a charge applied when rainwater from your property drains into public sewers. It’s intended to cover the cost of managing excess rainwater — but not all properties actually use this service.
If your rainwater drains into a soakaway, private drain, or other non-public system, you may have been charged incorrectly. Many businesses unknowingly pay this fee year after year without realising they’re eligible for a rebate.
At SME Utility Advice, we help you check your eligibility and stop unnecessary charges at the source.
